Help & Questions

Everything you need to know about shopping with Wayne Mcnulty

Shipping & Delivery

Where do you ship from?
All orders are dispatched directly from our facility in Manchester, UK. Because we do not work via dropshipping, we have full control over the dispatch speed.

How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times depend on your location but usually take 3-5 business days within the UK.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy. Items must be in their original condition, unused, and with all tags/packaging intact.

How do I start a return?
Simply email us at info@wayne-mcnulty.ltd and we will provide you with the return instructions and address.

Product & Packaging

Where do your products come from?
We are proud partners of Hill Giftware Limited. We select each piece carefully to ensure the highest quality for our customers.

Is the packaging secure?
Absolutely. We use professional-grade, multi-layer packaging to ensure that even the most delicate items arrive in perfect condition. Each order is personally inspected before being sealed.

Payments & Security

Is my payment information safe?
Yes. Our store is powered by Shopify, and all transactions are encrypted and processed through secure, industry-standard payment gateways.

What payment methods do you accept?
We accept all major credit/debit cards and other secure payment methods as shown at checkout.